Hello everyone! This is my first thread here. I hope you can help me and that maybe in the future I can also help somebody here. I tell you my problem and I hope it's not to confusing.
I have a problem with my gionee elife e7 (32GB). The problem occured without a obvious reason. My girlfriend was using the phone which was running android 4.4 Kitkat (stock). So one day it just stopped booting. There is just a black screen and I can't enter recovery mode or factory mode by pressing buttons on the device. At least I tried unsuccessfully. Anyway the device vibrates If I hold the power button and also it is recognized by my PC. This is why I am hoping to be able to restore the smartphone again by flashing a new rom.
The device is recognized as "gionee android composite adb interface". I tried to flash the ROM with the gionee download tool but unfortunately the tool says "open COM ports fails". So I tried to deinstall all COM-ports on my PC without this problem going away. Sometimes - I don't know why - The tool doesn't show this error. But then the tool doesn't find my device when I plug it in.
Also I tried to get access to the Smartphone via ADB or Fastboot without luck. The PC didn't recognize the device.
I tried everything with Windows 8.1, Windows 7 and Windows XP via Virtualbox.
All in all I have no idea left about how to repair the smartphone. I hope some of you can help me with this. Does anybody know how I can access the smartphone again and reinstall the Android System on it?
Thank you very much
I have a problem with my gionee elife e7 (32GB). The problem occured without a obvious reason. My girlfriend was using the phone which was running android 4.4 Kitkat (stock). So one day it just stopped booting. There is just a black screen and I can't enter recovery mode or factory mode by pressing buttons on the device. At least I tried unsuccessfully. Anyway the device vibrates If I hold the power button and also it is recognized by my PC. This is why I am hoping to be able to restore the smartphone again by flashing a new rom.
The device is recognized as "gionee android composite adb interface". I tried to flash the ROM with the gionee download tool but unfortunately the tool says "open COM ports fails". So I tried to deinstall all COM-ports on my PC without this problem going away. Sometimes - I don't know why - The tool doesn't show this error. But then the tool doesn't find my device when I plug it in.
Also I tried to get access to the Smartphone via ADB or Fastboot without luck. The PC didn't recognize the device.
I tried everything with Windows 8.1, Windows 7 and Windows XP via Virtualbox.
All in all I have no idea left about how to repair the smartphone. I hope some of you can help me with this. Does anybody know how I can access the smartphone again and reinstall the Android System on it?
Thank you very much
xda-developers