[Q] Why can't I disable my lock screen? topic

I have a Galaxy Note 4 on AT&T that I purchased about a week ago. Everything worked great up until today. I have been successfully using the fingerprint lock to keep my phone locked while I'm at work. Tonight, I unlocked it and went to disable the fingerprint lock, but now the "swipe" and "none" options are greyed out and disabled with "Turned off by administrator, encryption policy or credential storage" and won't allow me to disable it. I have not been tinkering with anything and have no idea how any of that stuff could have been enabled since the phone was just sitting in my desk at work.

So, how do I get that turned off so that I can disable my lock screen when I am at home or away from work?

Thanks!

xda-developers